{"id":2837,"date":"2020-12-17T17:12:43","date_gmt":"2020-12-17T17:12:43","guid":{"rendered":"https:\/\/hosting.uantwerpen.be\/calliope\/?page_id=2837"},"modified":"2026-02-03T00:26:27","modified_gmt":"2026-02-03T00:26:27","slug":"case","status":"publish","type":"page","link":"https:\/\/hosting.uantwerpen.be\/calliope\/plantra\/case\/","title":{"rendered":"PT &#8211; Case"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Header Calliope&#8221; _builder_version=&#8221;4.5.7&#8243; background_color=&#8221;#b4d2d2&#8243; positioning=&#8221;fixed&#8221; position_origin_f=&#8221;top_center&#8221; vertical_offset=&#8221;0px&#8221; overflow-x=&#8221;visible&#8221; custom_margin=&#8221;||||false|false&#8221; global_module=&#8221;86&#8243; saved_tabs=&#8221;all&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;Header Calliope&#8221; _builder_version=&#8221;4.3.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/hosting.uantwerpen.be\/calliope\/wp-content\/uploads\/Logo-Calliope-2-wit-op-transparante-achtergrond.png&#8221; url=&#8221;https:\/\/hosting.uantwerpen.be\/calliope\/home&#8221; align=&#8221;center&#8221; admin_label=&#8221;Logo Calliope met link naar ontwikkelsite&#8221; _builder_version=&#8221;4.5.7&#8243; width=&#8221;360px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; _builder_version=&#8221;4.5.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;Row&#8221; _builder_version=&#8221;4.5.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.5.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Persberichten &#8211; Cases&#8221; _builder_version=&#8221;4.6.6&#8243; _module_preset=&#8221;1d71383a-039c-4599-8be3-6b8dfae4cf7c&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Accessible CSR communication<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; admin_label=&#8221;Menu ITOC persberichten&#8221; _builder_version=&#8221;4.3.4&#8243; custom_padding=&#8221;||0px||false|false&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_menu menu_id=&#8221;23&#8243; active_link_color=&#8221;#223636&#8243; admin_label=&#8221;Menu ITOC crisiscommunicatie&#8221; _builder_version=&#8221;4.8.1&#8243; menu_text_color=&#8221;#82b4b4&#8243; menu_font_size=&#8221;24px&#8221; menu_line_height=&#8221;1.1em&#8221; custom_margin=&#8221;||-25px||false|false&#8221; link_option_url=&#8221;\/calliope\/plantra\/case&#8221; global_module=&#8221;527&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_fullwidth_menu][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Persberichten Case 1&#8243; _builder_version=&#8221;4.5.7&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-28px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,2_3&#8243; admin_label=&#8221;Case 1&#8243; _builder_version=&#8221;4.6.6&#8243; _module_preset=&#8221;default&#8221; border_width_top=&#8221;1px&#8221; border_color_top=&#8221;#82b4b4&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.5.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text module_class=&#8221;custom-bulletpoint&#8221; _builder_version=&#8221;4.10.5&#8243; _module_preset=&#8221;eccfc326-4f2f-4a24-ba4c-89c0e44ac427&#8243; text_font_size=&#8221;19px&#8221; text_line_height=&#8221;1.5em&#8221; header_2_font_size=&#8221;36px&#8221; width=&#8221;654&#8243; max_width=&#8221;97%&#8221; height=&#8221;380&#8243; custom_padding=&#8221;8px||20px||false|false&#8221; hover_enabled=&#8221;0&#8243; global_module=&#8221;430&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2>Case study<\/h2>\n<p><a href=\"\/calliope\/plantra\/case\/#background\">Background<\/a><\/p>\n<p><a href=\"\/calliope\/plantra\/case\/#task1\">Task 1<\/a><\/p>\n<p><a href=\"\/calliope\/plantra\/case\/#task2\">Task 2<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.5.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Text&#8221; module_class=&#8221;custom-bulletpoint&#8221; _builder_version=&#8221;4.10.5&#8243; _module_preset=&#8221;eccfc326-4f2f-4a24-ba4c-89c0e44ac427&#8243; text_font_size=&#8221;19px&#8221; text_line_height=&#8221;1.5em&#8221; header_2_font_size=&#8221;36px&#8221; width=&#8221;654&#8243; max_width=&#8221;97%&#8221; height=&#8221;380&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;8px||20px||false|false&#8221; hover_enabled=&#8221;0&#8243; global_module=&#8221;430&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2 id=\"case1\">Case study: SmokIT<\/h2>\n<p><em>The materials in this case study have been taken from a real company and adapted for the purposes of this module. SmokIT is a fictional name.\u00a0<\/em><\/p>\n<h3 id=\"background\">Background<\/h3>\n<p>&nbsp;<\/p>\n<p>You have recently graduated from the Faculty of Business and Economics at the University of Antwerp and you have found a job in the communication department of a big tobacco company, called SmokIT.<\/p>\n<p>&nbsp;<\/p>\n<p>You have a meeting with your boss every Monday. Last Monday she told you that recent research from the sales department is showing a steady decrease in the number of cigarettes sold. According to the researchers, more and more people are trying to quit smoking and are looking for smoke-free alternatives, which are a better choice than cigarettes. Furthermore, about 80% of customers reported that they would like to see SmokIT engage more with CSR.<\/p>\n<p>&nbsp;<\/p>\n<p>As part of its CSR strategy, SmokIT has actually already begun developing and selling some smoke-free products around the world, but it seems that customers are not aware of this move. While smoke-free products were described in detail in the latest annual report, they are not mentioned anywhere on the company website and this could be the reason why customers are not aware of them.<\/p>\n<h3 id=\"task1\">Task 1: Revision<\/h3>\n<p>&nbsp;<\/p>\n<p>To solve this issue, your boss has sent you an extract from the latest annual report which contains information on the company&#8217;s CSR, and in particular on their smoke-free products. She has asked you to <strong>read the extract<\/strong> and to <strong>convert it into an accessible and engaging post<\/strong>, with a <strong>catchy title<\/strong>, that will be published on the SmokIT website. She has also asked you to read <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.pmi.com\/smoke-free-life\/busting-common-myth-around-smoke-free-alternatives\" target=\"_blank\" rel=\"noopener noreferrer\">about the smoke-free alternatives<\/a><\/span> produced by another company, so that you can learn a bit more about smoke-free products.<\/p>\n<h4>Before you start&#8230;<\/h4>\n<ul>\n<li>Start making the revisions i<strong>n the Word document that the researcher has provided<\/strong>.<\/li>\n<li>You do <strong>not\u00a0<\/strong>have any time limit, but please complete the task in <strong>one session<\/strong>.<\/li>\n<li>When you revise the extract, you can <strong>consult the theory<\/strong> in this module as many times as you need.<\/li>\n<li>If there are terms\/concepts that you don&#8217;t understand, do some online <strong>research<\/strong> on them. The more you know about the topic, the easier it will be for you to revise the text.<\/li>\n<li>Convey the key messages, but also be <strong>creative<\/strong> and <strong>inventive<\/strong> with your revisions. After all, you work in the communication department!<\/li>\n<\/ul>\n<h3 id=\"task2\">Task 2: Liaising with the graphic designer<\/h3>\n<p>&nbsp;<\/p>\n<p><span>Even though you are not a graphic designer, your boss trusts your judgment. So, after you finish revising the text for the website, she asks you to send your opinions to the graphic designer regarding which image(s) should accompany your website post.<\/span>\u00a0The graphic designer will make the final decision, but he will definitely take your opinions into account.<\/p>\n<p>&nbsp;<\/p>\n<p>Contact the graphic designer using the form below (and you also need to make the CAPTCHA calculation next to the &#8220;Submit&#8221; button).<\/p>\n<p>[\/et_pb_text][et_pb_contact_form email=&#8221;alessandra.rossetti@uantwerpen.be&#8221; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_contact_field field_id=&#8221;Name&#8221; field_title=&#8221;Your name&#8221; _builder_version=&#8221;4.8.1&#8243; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; 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button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;][\/et_pb_contact_field][\/et_pb_contact_form][et_pb_post_nav show_next=&#8221;off&#8221; prev_text=&#8221;Exercises&#8221; _builder_version=&#8221;4.9.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_post_nav][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Over Calliope&#8221; _builder_version=&#8221;4.5.7&#8243; background_color=&#8221;#b4d2d2&#8243; min_height=&#8221;564px&#8221; custom_margin=&#8221;||-28px||false|false&#8221; custom_padding=&#8221;30px||||false|false&#8221; border_color_top=&#8221;#223636&#8243; global_module=&#8221;154&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.5.7&#8243; border_color_top=&#8221;#223636&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.3.4&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Over Calliope 2.0&#8243; _builder_version=&#8221;4.5.7&#8243; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.38em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Wat is Calliope?<\/strong><br \/> Calliope is een open online leercentrum voor professionele en academische communicatie. Het bevat verschillende modules. Sommige zijn genre-specifiek, andere zijn meer algemeen toepasbaar of ze overstijgen een genre, zoals de module crisiscommunicatie.<\/p>\n<p><strong>Hoe werkt het?<\/strong><br \/> Modules bevatten verschillende onderdelen. Meestal zijn dat inleiding, theorie, oefeningen en cases. Gebruikers kiezen zelf hun leertraject, afhankelijk van hun leerstijl, voorkennis en beschikbare tijd. De cases zijn ontwikkeld voor onderwijs aan Universiteit Antwerpen, maar het staat iedereen natuurlijk vrij om ze te gebruiken.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.3.4&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Over Calliope 1.0&#8243; module_class=&#8221;custom-bulletpoint custom-list&#8221; _builder_version=&#8221;4.5.7&#8243; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.38em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Calliope 2.0<\/strong><br \/> Deze website is een update van Calliope 1.0. Calliope 2.0 werd ontwikkeld door Luuk Van Waes en Suzy Stals.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Calliope 1.0<\/strong><br \/> De eerste versie van Calliope werd ontwikkeld door Luuk Van Waes en Liesbeth Opdenacker. Calliope 1.0 werd gefinancierd door verschillende instanties:<\/p>\n<ul>\n<li>Minerva | <a href=\"http:\/\/ec.europa.eu\/comm\/education\/programmes\/socrates\/minerva\/index_en.html\" target=\"_blank\" rel=\"noopener noreferrer\">Europese Commissie<br \/> <\/a>2003\u20132005 &amp; 2007\u20132009<\/li>\n<li>UFOO | <a href=\"http:\/\/www.ua.ac.be\" target=\"_blank\" rel=\"noopener noreferrer\">Universiteit Antwerpen<br \/> <\/a>2005\u20132006<\/li>\n<li>OPL | <a href=\"http:\/\/www.ugent.be\" target=\"_blank\" rel=\"noopener noreferrer\">Universiteit Gent<\/a><br \/> 2005\u20132007<\/li>\n<li>STIHO | <a href=\"https:\/\/www.vlaanderen.be\/\">Vlaamse Gemeenschap<\/a><br \/> 2001\u20132003<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.3.4&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Copyrightformule&#8221; _builder_version=&#8221;4.5.7&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.38em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Copyright<\/strong><br \/> Calliope\u00a0\u00a9 2001-2020. Alle rechten voorbehouden. Vraag onze uitdrukkelijke toestemming\u00a0 als je dit materiaal wil kopi\u00ebren, reproduceren, publiceren, uploaden, posten, verzenden of op wat voor manier dan ook distribueren.<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Contactinfo&#8221; _builder_version=&#8221;4.5.7&#8243; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.38em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Contact<\/strong><br \/> <a href=\"mailto:luuk.vanwaes@uantwerpen.be\" target=\"_blank\" rel=\"noopener noreferrer\">Luuk Van Waes,<\/a> projectco\u00f6rdinator<br \/> <a href=\"mailto:suzy.stals@uantwerpen.be\">Suzy Stals<\/a>, webmaster<\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/hosting.uantwerpen.be\/calliope\/wp-content\/uploads\/UA_HOR_NED_wit.png&#8221; admin_label=&#8221;Logo Universiteit Antwerpen&#8221; _builder_version=&#8221;4.3.4&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Accessible CSR communicationCase study Background Task 1 Task 2 &nbsp;Case study: SmokIT The materials in this case study have been taken from a real company and adapted for the purposes of this module. SmokIT is a fictional name.\u00a0 Background &nbsp; You have recently graduated from the Faculty of Business and Economics at the University of [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":2818,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"folder":[],"class_list":["post-2837","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hosting.uantwerpen.be\/calliope\/wp-json\/wp\/v2\/pages\/2837","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hosting.uantwerpen.be\/calliope\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hosting.uantwerpen.be\/calliope\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hosting.uantwerpen.be\/calliope\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/hosting.uantwerpen.be\/calliope\/wp-json\/wp\/v2\/comments?post=2837"}],"version-history":[{"count":6,"href":"https:\/\/hosting.uantwerpen.be\/calliope\/wp-json\/wp\/v2\/pages\/2837\/revisions"}],"predecessor-version":[{"id":7659,"href":"https:\/\/hosting.uantwerpen.be\/calliope\/wp-json\/wp\/v2\/pages\/2837\/revisions\/7659"}],"up":[{"embeddable":true,"href":"https:\/\/hosting.uantwerpen.be\/calliope\/wp-json\/wp\/v2\/pages\/2818"}],"wp:attachment":[{"href":"https:\/\/hosting.uantwerpen.be\/calliope\/wp-json\/wp\/v2\/media?parent=2837"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/hosting.uantwerpen.be\/calliope\/wp-json\/wp\/v2\/folder?post=2837"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}